How does the energy switching process work?

When you sign up to The Student Energy Group, we will check who your current energy provider is. If it isn’t us we will need to send a transfer energy request to the pre-existing provider.

We will always try to take over the supplies in time for your move in. However, if your tenancy has begun and the energy is still being supplied elsewhere, you will need to contact the pre-existing provider about any bills prior to the date we take over.

The Student Energy Group will only bill you for energy we provide – so rest assured you won’t be double billed!

If we can’t switch a service over, then you’ll need to keep an eye out for a bill from the current provider.  If you need to know who the supplier is, just let us know and we can help!